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Meridian Waste: Differentiating Itself Through Technology

Oct 25, 2017
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New Website Provides Innovative Integration and 24/7 Customer Care


ATLANTA (Accesswire) – Oct. 24, 2017:  Meridian Waste Solutions, Inc. (NASDAQ: MRDN) (“Meridian Waste” or the “Company”), a vertically integrated, non-hazardous solid waste services company, announced its new corporate website (MWSinc.com) today with a sleek, contemporary design and highly developed 24/7 functionality that brings the Company into a sophisticated digital age in style and application. 

The differentiating feature of the site is its integration with the Company’s operations software, Soft-Pak, as well as the creation of a Meridian Waste Customer Care Gateway for new customers without a current Meridian Waste account number. This eliminates many traditional emailed forms and the duplicate entry of information associated with lesser, older websites. This direct integration allows www.MWSinc.com to rise above other industry websites and provide an unmatched level of customer care and performance.  

Residential and commercial customers will find a host of new integrated features on the site including:

-        Find a residential customer pickup schedule: garbage, recycling and/or yard waste

-        Sign up for service alerts

-        NEW residential customer subscription registration and payment

-        Schedule a residential bulk or white goods collection

-        Schedule a commercial roll-off pickup and return

-        Set up or change online billing and payments including auto-payments

-        Request an extra pickup

-        Report a missed collection

-        Change customer account password

-        Zip code locater for local facility information

-        Local facility pages with facility contact information, holiday schedules and links to specific garbage guidelines

It’s in the Company’s and our customers’ best interest to keep everyone informed and streamline communications.  Knowledge is power when it comes to managing expectations and providing high standards of customer care. The new website invites customers to sign up for service alerts to be notified by email and/or text alerts of issues such as severe weather events or road closures and holidays affecting their collection schedule as well as special announcements and promotions.

“It’s always our goal to make taking out the trash that much easier,” said Chairman and Chief Executive Officer Jeff Cosman. “We know that our customer care office hours do not always match those of our customers, so we set about creating a new website to meet the needs and tech-savvy expectations of our customers and potential customers. We trust that the careful planning, thoughtful approach and seamless design of our new website will make doing business with Meridian Waste even easier.”


Meridian Waste Homepage

Image 1: Homepage of Meridian Waste Solutions’ new website. 



Meridian Waste New Features

 Image 2: Two new features are now available including pickup schedule lookup and service alert signup.

 

About Meridian Waste Solutions, Inc.:

Meridian Waste Solutions, Inc. (NASDAQ: MRDN) is a company defined by our commitment to servicing our customers with unwavering respect, fairness, and care. We are focused on finding and implementing solutions to solid waste needs and challenges within the industry and for our customers. Meridian Waste's core business is centered on residential and commercial waste collection and disposal, but it also includes a fundamental objective to seek rewarding environmental solutions through innovation. Currently, the company operates in St. Louis, Missouri and Richmond, Virginia, servicing over 113,000 residential, commercial, industrial, and governmental customers. In addition to a fleet of commercial, residential, and roll off trucks, the Company operates four transfer stations, one recycling facility, and three municipal solid waste landfills.

For more information, visit www.MWSinc.com.

Forward-Looking Statements

This press release may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995 that involve certain risks and uncertainties. The actual results or outcomes of Meridian Waste Solutions, Inc. may differ materially from those anticipated. Although Meridian Waste Solutions, Inc. believes that the assumptions underlying the forward-looking statements contained herein are reasonable, any such assumptions could prove to be inaccurate. Therefore, Meridian Waste Solutions, Inc. can provide no assurance that any of the forward-looking statements contained in this press release will prove to be accurate.

In light of the significant uncertainties and risks inherent in the forward-looking statements included in this press release, such information should not be regarded as a representation by Meridian Waste Solutions, Inc. that its objectives or plans will be achieved. Included in these uncertainties and risks are, among other things, fluctuations in operating results, general economic conditions, uncertainty regarding the results of certain legal proceedings and competition. Forward-looking statements consist of statements other than a recitation of historical fact and can be identified by the use of forward-looking terminology such as "may," "intend," "expect," "will," "anticipate," "estimate," or "continue," or the negatives thereof or other variations thereon or comparable terminology. Because they are forward-looking, such statements should be evaluated in light of important risk factors and uncertainties. These risk factors and uncertainties are more fully described in Meridian Waste Solutions, Inc.'s most recent Annual and Quarterly Reports filed with the Securities and Exchange Commission, including under the heading entitled "Risk Factors." Meridian Waste Solutions, Inc. does not undertake an obligation to update publicly any of its forward-looking statements, whether as a result of new information, future events or otherwise, except as required by law.

Released Oct 25, 2017

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