MeridianWaste.com is the only authorized website for invoice payments. Click My Account below.
Beware of scam websites soliciting online payments.

Tell us what location we can provide service to you:
 
Please enter a valid 5 digit zip code above.
Careers in Garbage.

Customer Service Representative

Location: St. Louis, MO

Job Title: Customer Service Representative

Reports to: Customer Service Manager

Job Description:

Interact with customers to solve and rectify any issues and improve the overall customer experience. Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.

Customer Service Representative Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Handle inbound / outbound calls and emails.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing customer add / remove / change requests.
  • Keeping records of customer interactions, transactions, comments and complaints.
  • Communicating and coordinating with colleagues and supervisor as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Customer Service Representative Requirements:

  • High school diploma, general education degree or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Must be able to work an occasional Saturday and overtime hours.
  • Team player.
  • MUST be able to talk and type at the same time.
  • Comfortable using computers.
  • Experience working with customer support.


Rewarding Compensation and Benefits
Eligible employees can elect to participate in:

  • Comprehensive medical benefits coverage, dental plans and vision coverage
  • Short-term disability
  • Life insurance and accidental death & dismemberment insurance
  • 401(k) plan

 

Click to see our 2019 Benefits Overview

Apply now

Please fill out the form below to submit your application.

First Name *
Last Name *
 
Email Address *
Phone Number *
 
Address 1 *
Address 2
 
City *
State *
Zip *
 
 
Upload Cover Letter
Upload Resume
 
What color is the sun? *
 
 

You are now leaving Meridian Waste’s website and are going to a website that is not operated by the company. We are not responsible for the content or availability of linked sites.


Continue  Cancel