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Customer Service Representative

Location: St. Louis, MO

Job Description

Interact with customers to solve and rectify any issues and improve the overall customer experience. Serve as a positive representative of the Company to drive customer satisfaction and loyalty to the Company.

Knowledge, Skills & Abilities

  • Good customer services skills to meet and exceed customer expectations
  • Acts in a professional, courteous and cooperative manner toward customers and co-workers
  • Works with a sense of honesty and trustworthiness
  • Handle inbound/outbound calls
  • Must be able to work occasional Saturday and overtime hours
  • Must have good communication skills 
  • Team player
  • Must be able to talk and type at the same time
  • Good listener 
  • Ability to remain calm under pressure 
  • Ability to adhere to Company policies and rules set forth
  • Maintains a feeling of pride in work

The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.


Qualifications

  • Experience in a customer-facing position
  • High School Diploma or GED


Rewarding Compensation and Benefits
Eligible employees can elect to participate in:

  • Comprehensive medical benefits coverage, dental plans and vision coverage
  • Short-term disability
  • Life insurance and accidental death & dismemberment insurance
  • 401(k) plan

Apply now

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