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Shout Outs!

It feels great when you get admiration for your efforts and hard work. It's always a proud moment when our customers applaud us for our work and give their valuable feedback.

Give A Shout Out

I just wanted to tell you that your employees who collect trash, yard waste and recycling are the best! Very helpful and friendly!

Linda Caravelli - Florissant Resident
Thank you to your employee for reminding me that sometimes it is moments like I witnessed today that can change the world!

I want to express the above and beyond job of one of your employees and hope he receives the recognition he deserves.  I watched as he allowed a very fascinated grandson and grandfather "assist" him while on his route in the Grantwood Village neighborhood. After your employee waved as he drove off, I asked the grandfather if this is a normal routine for them. The grandfather replied that it's his grandson’s first day of summer and all he wants to do is watch garbage truck videos. This was the first time and sure to be something he'll remember forever! The grandson was full of excitement and couldn't stop smiling about how much he enjoyed it. As a mother and an preschool teacher, I feel your employee's actions were truly inspiring. He could've chosen to tell the child no or explain he didn't have the time, yet he chose to make his day. Thank you to your employee for reminding me that sometimes it is moments like I witnessed today that can change the world! 

Erin Varvaro - Grantwood Village

Special thanks to Keith Murphy who picked up single-handedly my rain-soaked discarded couch a couple of days before Easter. We are sorry that our city government decided to go with another provider of services. Best of luck to you folks. Thank you.

Wanda Lovan - Webster Groves Resident

I am writing to express my gratitude to your drivers and to your company. The service that we have received from Meridian has been superb from the very first day. The drivers have always been thorough and conscientious, as well as unfailingly friendly and helpful. Upon the rare occasion that we did have an issue, it was handled quickly and efficiently by your organization and our communication was easy and pleasant. We were sorry to learn that Webster Groves has selected another vendor for waste services. Our thanks to your drivers and staff for their outstanding service. 

John Hancock - Webster Groves resident
The drivers have always been thorough and conscientious, as well as unfailingly friendly and helpful.
Thank You to our driver TJ for noticing I had the wrong bin out earlier today and being willing to collect our garbage later!

Wanted to say “Thank You” to our driver TJ for noticing I had the wrong bin out earlier today and being willing to collect our garbage later! Not sure how he ended up on our street again but I was glad he caught me at the mailbox! He always waves and sometimes honks to our kids. We appreciate the friendly service!

Heather Davenport - Ballwin Resident

While walking my dog I observed a Meridian Waste truck on Stanton Ct. and Flora Del Dr. There was a driver and two helpers going about their jobs. If I were an employer, these are precisely the type of folks I would seek to represent my company and perform their jobs remarkably well. Not only did they display a strong work ethic, they took time to pick up anything dropped or spilled over, whether it was due to pick up or just a messy customer. Kudos for a job well done!

Stephen Schlanger - Fenton Resident

I would like to give a shout out to Patty. She is an example of excellent customer service. She is pleasant, respectful and understanding. She listened carefully and was patient with me. She deserves several shout outs. 

Lisa Williams - Florissant Resident

My company and I have been doing business with you for 4-5 years, renting hundreds of roll-off containers. The best part about each rental is dealing with Tracy. She is polite, efficient, very professional, and prompt in scheduling my rentals, making certain that the roll-off containers are delivered, and picked up when scheduled, and is also very prompt in returning telephone calls. She is a great asset to your company.

George Theodore - Chesterfield Resident

I was out doing yard work on trash day. One yard waste cart was out and I was working on two more. When the young man came to pick up the cart he saw me in driveway and came and shoveled the last bit of sticks and leaves into cart and then went to the back yard and got the other cart and emptied them all into the truck. He was so fast and courteous, and I was just stunned!  Talk about great service! 

Deb Hellmann - Webster Groves Resident
He came and shoveled the last bit of sticks and leaves into cart and then went to the back yard and got the other cart and emptied them all into the truck.

Your service is reliable, my container is always left neatly in the same position, and on the day promised. A good company is made by efforts to satisfy customers throughout all levels. The first person I spoke to on the phone, to those who come to pick up my trash, have all been great representatives of your company.

Daniel Burch - North Dinwiddie Resident
Chris was so professional and understanding and without hesitation jumped to help.

My father-in-law passed away recently and we had several family members staying with us from out of town and plenty of visitors. By the end of the week, we had trash that filled up two blue trash cans. Chris was so professional and understanding and without hesitation jumped to help and took it all with him. Thanks, Chris, we really appreciate it!

Mirela Coralic - St. Louis Resident
As Meridian/CFS’s first municipal contract, we have developed a great partnership and strong working relationship from the very beginning to present day. We do not simply consider them as an independent vendor, we consider Meridian/CFS as an extension of our County staff that embraces our core values of integrity, value-added customer service, and teamwork.
W. Kevin Massengill - County Administrator, Dinwiddie County

You can’t go wrong when you choose the BEST! I have been in property management for 35 years in the Richmond/Petersburg, VA, area and by far, Meridian/CFS out shines them all. Their customer service is second to none. Each time you call their office, you are greeted in the most friendly way. In all of my years, I’ve never seen a company grow as fast and keep the same attention to detail as when they started small. It is truly amazing what they have accomplished in the Richmond/Petersburg area. They are the BEST recycling and refuse company. Thanks to the entire team!

Danny Pike - Maintenance Director, Fort Lee Family Housing

"Thanks to the guys who drive my street. It's not always the same person, but if I have a question, they never fail to answer it or have a suggestion as to what I need to do. Thank You!"

Tedd Gilda - Florissant Resident

"I'm a paramedic firefighter with the Florissant Fire Department. This morning around 7:25am, we received a 911 call for a person who had fallen in a driveway. Upon arrival, one of your trash collection crews had seen this elderly woman fall and stopped their route to help out. They were awesome. I just wanted to pass this along to management on a job well done. Nice job representing Meridian Waste."

Zach Krato - Florissant Resident & Firefighter
"Nice job representing Meridian Waste"

"Thank you to Chris and Tyler for taking a minute to stop and help me find my cell phone and for being aware of the surroundings! I know there is a lot of pressure on you guys to not stop  too long, so stopping to help a panicked woman look was very kind. I greatly appreciate it!"

Liss Everett - FLORISSANT RESIDENT
You can’t go wrong when you choose the BEST!

"Thank you for your wonderful service. You guys are the best and keep our streets very clean. You are all very much appreciated! So happy to be your customer, and you are definitely better than all the rest. You make me very happy."

Nicole Moore - Webster Groves Resident
I want to thank the driver who was at our house on 21 August. That was the day of the eclipse. My daughter and I were in the yard, trying to experience the event to the best of our abilities without eclipse glasses. Your driver probably saw us holding a colander on top of a piece of paper and pointing at the reflections in the leaves of our tree. He was so thoughtful. He actually parked his truck and brought us some eclipse glasses. I hope you can pass along our thanks to him. Please let him know that because of his kindness, my daughter and I were able to experience a once in a lifetime event!
Bobbye Heerboth - Webster Groves Resident
"I appreciate their service and outstanding work"
"Ozell deserves high praise for his efforts today"

"Special shout out to trash man Jimmy! My kids look forward to seeing him every week! Last week Jimmy came up to the house to say hi to the kids and bought them a trash truck off of Amazon that he had delivered right to our house! My kids are in awe over it! I can't post a picture here for some reason but today my son was able to give Jimmy his thank you note! So thank you Jimmy for brightening my kids' day every week! He truly brightens my kids morning every Tuesday! Jimmy has a big heart and I hope others see it too!"

Julie Ann Foster - Warrenton Resident

"I'd like to commend the employees who collect and service my home. They all do outstanding work. I find myself praising them to every/anyone who has a complaint about their trash service. I don't get to see my guys all the time, but I can always count on them doing their job. Please tell them I appreciate their service and outstanding work - trash, grass and recycle collectors!"

Autria Finley - Florissant Resident

"I would like to pass on how absolutely wonderful Ozell Bryant is. He had been called to our location as neither our trash nor our recycling had been picked up. When I met Ozell this morning, he indicated that he was only told of our address and one other on our block that needed service. He quickly realized the whole street had been neglected. He dutifully and nicely helped as many neighbors as his smaller truck would allow. Ozell deserves high praise for his efforts today."

Lindsay La - St. Louis County Resident
"Jimmy has a big heart!"